Our no-refund policy stands firm, and we do not provide refunds under any circumstances.

For inquiries or concerns, feel free to reach out to us at [email protected].

Damages and Issues:

Promptly inspect your order upon receipt. If you encounter a defective, damaged, or incorrect item, contact us immediately. We'll assess the issue and take corrective action.

Certain items are non-returnable, such as perishable goods, custom products, and personal care items. Additionally, we do not accept returns for hazardous materials or flammable liquids. If you have questions about a specific item, contact us for clarification.

Regrettably, sale items and gift cards cannot be returned.

Exchanges:

To expedite receiving the desired item, return the original, and upon acceptance, make a separate purchase for the new item.

European Union 3-Day Cooling Off Period:

For shipments to the European Union, you have a 3-day window to cancel or return your order without justification. The item must be in its original condition, unworn, with tags, and in the original packaging. Retain the receipt or proof of purchase.

Refunds:

Upon inspecting your return, we'll notify you of the refund status. Approved refunds will be automatically processed within 10 business days to your original payment method. Keep in mind that your bank or credit card company may take additional time to complete the refund.

If more than 15 business days have elapsed since your return was approved, contact us at [email protected].